Terms of Service and Sale

Flowline (the "Service") is an online productivity application available at flowlineworkspace.com: tasks and lists, calendar and meetings, habits, focus timer, shared workspaces and teams. "Content" means anything you create or upload in the Service (tasks, events, habits, comments, files…).

You must be at least 16 years old to create an account. You agree to provide accurate information, keep your password confidential and tell us at support@flowlineworkspace.com about any unauthorized use of your account. You are responsible for the activity on your account.

Some features — the launch offer in particular — require a verified email address.

A workspace belongs to the person who created it (its owner). The owner and the people they authorize (through roles) decide who joins, what members can do, and can remove members and content. Content you create in someone else's workspace is visible to the members allowed to see it.

The features available in a workspace depend on its owner's plan. If the owner moves to a lower plan, the content that plan doesn't include (for example teams) is kept but becomes unavailable to every member until the owner is back on a plan that includes it.

If an owner deletes their account, the workspaces they own are deleted with all their content, for every member.

You agree not to use the Service to:

• break any applicable law, or infringe the rights of others;
• store or share unlawful, harmful, hateful or defamatory content;
• send spam or unsolicited invitations;
• attempt to access systems or data you are not authorized to access, introduce malicious code, or overload the Service;
• scrape or extract data from the Service by automated means;
• impersonate any person or entity.

We may suspend or close an account that breaches these rules. Except in serious or urgent cases, we will tell you first and give you a reasonable time to remedy it.

You keep all rights to your Content. You grant us only the rights needed to host, process and display it in order to provide the Service to you and to the people you share it with. We do not sell your Content or use it for advertising.

You can download a copy of your data at any time from your profile ("Export my data").

The Service — its software, design, texts and logos — belongs to Sophie WODEY EI. You receive a personal, non-exclusive, non-transferable right to use it for the duration of your account. You may not copy, modify, resell or reverse engineer it, except as allowed by law.

We process your personal data as described in our Privacy Policy and our Cookie Policy, in accordance with the GDPR and French data protection law.

Some features rely on third-party services you choose to connect, such as Google sign-in and Google Calendar. Their use is also subject to those providers' own terms. You can disconnect them at any time.

We do our best to keep the Service available, but we can't guarantee it will be uninterrupted or error-free; we may interrupt it for maintenance, announcing it in advance when we can. We may change or add features. If a change materially reduces what a paid plan includes, we will tell you at least 30 days in advance and you may cancel.

We are responsible for providing the Service as described in these Terms. Neither party is liable for indirect damages, nor for failures caused by force majeure. Keep your own copies of important data (see "Export my data").

If you are a consumer, nothing in these Terms limits the rights you have under mandatory consumer law, including the legal guarantee of conformity for digital services (French Consumer Code, art. L. 224-25-12 and following).

You can delete your account at any time from your profile. Deletion is immediate and permanent: your data is erased as described in our Privacy Policy, and any running subscription is canceled without refund of the current period, unless you are within your withdrawal period (section 17).

The Free plan is free of charge with limited features. The paid plans are subscriptions:

• Plus: €7 per month, or €72 per year — 14-day free trial.
• Pro: €25 per month, or €250 per year — 7-day free trial.

Prices are in euros, all taxes included. What each plan includes is described on the pricing page and in the documentation. We may change our prices for the future; a new price applies to your subscription only from its next renewal after we have told you at least 30 days in advance, and you may cancel before then.

You subscribe from the billing page; payment is handled by our payment provider Stripe. We never see or store your full card details. By subscribing, you authorize the recurring charge of the plan's price to your payment method at each renewal, until you cancel. An invoice is available for every payment.

If a payment fails, we will let you know and Stripe will retry it; if it still fails, your account moves to the Free plan.

A free trial is offered once per plan and per person. No payment is taken during the trial; unless you cancel before it ends, the subscription starts and the first payment is taken at the end of the trial. We send you a reminder before the trial ends. Changing plan during a trial ends the trial: the new plan is paid from that moment.

The first 100 accounts with a verified email address get the Pro plan free for 3 months, with no payment method required. The offer is limited to one per person, cannot be exchanged for money, and ends once all spots are taken.

We remind you 7 days and 1 day before the offer ends. At the end, your account moves to the Free plan unless you have subscribed to a paid plan; nothing is ever charged automatically. Subscribing to a lower plan (or moving to Free) during the offer ends it early, after you confirm. Accounts that received the offer are not eligible for the Pro free trial.

Subscriptions renew automatically at the end of each period (month or year). For annual subscriptions, we remind you by email before the renewal date, as required by French law (Consumer Code, art. L. 215-1), with the date and how to cancel.

Changing plan. Moving to a higher plan, or from monthly to annual, takes effect immediately: you pay the difference for the remaining period right away. Moving to a lower plan takes effect immediately and the unused part is credited on your next invoices. Moving from annual to monthly takes effect at the end of the current year.

Cancellation. You can cancel at any time, in a few clicks, from the billing page or your profile ("Manage subscription"). Cancellation takes effect at the end of the current period: you keep your plan until then and are not charged again. Except for the withdrawal right below, periods already started are not refunded — in particular annual subscriptions, which are a 12-month commitment.

Moving to a lower plan. Your data is not deleted: what the lower plan doesn't include is kept but unavailable until you return to a plan that includes it (see the documentation).

As a consumer in the European Union, you have a right of withdrawal of 14 days from your subscription (French Consumer Code, art. L. 221-18). To exercise it, send us a clear statement at support@flowlineworkspace.com (you may use the model form in annex of art. R. 221-1 of the Consumer Code). We refund you within 14 days, using the same payment method.

When you subscribe, you ask for the Service to start right away. If you withdraw after it has started, we refund you the price minus the amount corresponding to the period already used (art. L. 221-25). A free trial or the launch offer costs nothing, so there is nothing to withdraw from: you simply cancel before it ends.

For any question or complaint, contact us at support@flowlineworkspace.com. We answer within 30 days.

If we can't find a solution together, you may refer the dispute free of charge to our consumer mediator: CM2C, 49 rue de Ponthieu, 75008 Paris, France — https://www.cm2c.net (French Consumer Code, art. L. 612-1), within one year of your written complaint to us.

We may update these Terms. For material changes, we notify you by email or in the app at least 30 days before they take effect; if you disagree, you can cancel and delete your account before then. The version that applies to a purchase is the one accepted at the time of that purchase.

These Terms are governed by French law. If you are a consumer, you also keep the protection of the mandatory rules of your country of residence and may bring a dispute before the courts of your place of residence or any court competent under the law. For business customers, the courts of Clermont-Ferrand have exclusive jurisdiction.